![]() Rescheduled for April 12 between 12:00 and 2:00. Emma said he was already scheduled to be at another job site. March 24 I called again for appointment date. I called Sam on Maand told him "at least two of the windows need recaulked and I want the others inspected because I can't see if they were properly caulked. Fifteen months later I noticed the caulk around 2 of the windows was cracked. The installer said he did the recaulking. When the two windows Rick had FORGOTTEN to order in the original order were installed in December 2020, I requested the windows installed in August be recaulked because the caulk was cracking (after only 4 months). I ordered 21 windows on January 23, 2020. Let me know if I need to move these further up the complaint channels because of now they do not meet any energy efficiency standards. It is the business owner and window manufacturer responsibility to determine why these windows are leaking to produce the condensation between the glass and either repair, replace or refund my money so I can get them repaired. I am not a window expert, and the cause between the double pane windows is when condensation between windowpanes forms, it means the seal on the insulated glass unit (IGU) has failed. Excuses for not doing what is required to determine the IGU has failed from the faulty product, I was sold. ![]() The company has done nothing but request pictures and when that wasn't enough send them a video. The business owner has not made any physical attempt to check this out. There should be a tool the company should have to detect the how these windows build condensation between the panes which normally means the seal on the insulated glass unit (IGU) has failed. ![]() I am not sure when this will appear again, but it is obvious, photos are not proof enough. This condensation again appeared in April 2023 and is between the windowpanes. ![]() The colors, contrast, and brightness are simply more true-to-life…more beautiful than ever before.I am rejecting this response because: After sending several photos on different dates, the company has requested I follow-up with a video of me trying to wipe the area. A transparent, black rear sheer fabric works like magic to offer you a clearer and more vivid view. ![]() Hunter Douglas decided to take all of those features to the next level with ClearView. Adjusting the vanes open makes them nearly invisible, so the view-through is tremendous. When the shade is lowered, the vanes appear to float between the front and back sheers. Silhouette shadings are best known for their sheer fabrics and revolutionary fabric vanes. One of the latest innovations from Hunter Douglas, ClearView maximizes your incredible view while also offering an abundance of benefits! Say Hello to ClearView That’s why we’re so excited to introduce you to Silhouette ClearView shadings. But, do you find that enjoying the view comes at a price? Bare windows are often a constant source of frustration. Whether it’s nature’s beauty that graces your eyes or gorgeously grand cityscapes, your view out is a big part of your personal happiness and your home’s style. Do you love your view? Life inside is so much better when you can look out at the panoramas that surround your home. ![]()
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